Privacy policy

Last updated: July 2026

Both in Europe and in Spain there are data protection rules designed to protect your personal information, which are binding on us. It is therefore very important that you understand what we do with the personal data we ask you for. We will be transparent and give you control over your data, in plain language and with clear options. If, after reading this, you have any questions, write to us at info@mindsetpadel.com.

Who is the data controller?

What data do we process and for what purpose?

We process the data you provide through the website forms, registration for our events or free trainings, the purchase of our programs, and the communications you have with us. Depending on the case, we process:

1. Registration for events and free trainings (e.g. "El Partido que No Ves")

• Data: name, email and, where applicable, phone number.
• Purpose: to manage your registration, give you access to the event group/channel, send you the content, notices and reminders for the sessions (including the live session), and send you communications and information about our related products and services.
• Legal basis: your consent, which you may withdraw at any time.

2. Contact and enquiries

• Data: the data you provide (usually name, email and the content of your message).
• Purpose: to respond to your request for information.
• Legal basis: your consent.

3. Purchase of programs and services (e.g. "The Padel Compass")

• Data: identification and contact data and the billing data needed to manage the purchase. Payment is processed through the Hotmart platform; MindsetPadel does not store your full card details.
• Purpose: to manage the contract, give you access to the program, handle incidents and comply with tax and accounting obligations.
• Legal basis: performance of the contract and compliance with legal obligations.

4. Marketing communications

• Purpose: to send you, by email and/or messaging, news, content and offers about our products and services.
• Legal basis: your consent or the legitimate interest within a prior contractual relationship. You may object or unsubscribe at any time (each communication includes a link to do so).

How long do we keep your data?

We will keep your data for the duration of our relationship and, after it ends, for the periods required by law (for example, tax, accounting and commercial obligations, generally up to 4, 5, 6 or 10 years depending on the applicable regulation). Data processed on the basis of your consent (registrations, newsletter) will be kept until you withdraw that consent or request its deletion.

Who do we share your data with? (Data processors)

In order to provide our services we work with providers that act as data processors and process your data solely on our instructions. The main ones are:

Provider	Purpose	Location
HighLevel Inc. (Go High Level / GHL)	Registration forms, CRM and sending of communications	USA
Hotmart	Payment platform and delivery of the programs	EU / international
Google (Google Workspace / Analytics)	Email, office tools and web analytics	EU / USA
WhatsApp / Meta Platforms	Event communication group or channel	EU / international
Web hosting provider	Hosting of the website and its data	EU (Spain)

In addition, we may disclose your data to public authorities and bodies (Tax Agency, banks, etc.) where there is a legal obligation to do so. Apart from these cases, we will not transfer your data to third parties without your consent.

International transfers

Some of the above providers may process data outside the European Economic Area (for example, in the USA). In such cases, the transfer is carried out with the appropriate safeguards provided for in the GDPR (standard contractual clauses approved by the European Commission and/or recognised adequacy mechanisms, such as the Data Privacy Framework), in order to ensure a level of protection equivalent to the European one.

What are your rights?

You may exercise the following rights at any time:

• Access your personal data.
• Request its rectification (if inaccurate) or erasure.
• Request the restriction of its processing.
• Object to the processing.
• Request the portability of your data.
• Withdraw the consent given, without affecting the lawfulness of processing prior to its withdrawal.

To exercise them, write to info@mindsetpadel.com stating the right you wish to exercise and attaching a copy of a document proving your identity. If you consider that we have not properly handled your rights, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Accuracy of data and security

You undertake to ensure that the data provided is accurate and to keep it up to date. We have adopted the appropriate technical and organisational measures to guarantee the security of your data and to prevent its alteration, loss, or unauthorised processing or access. The website uses SSL encryption for the secure sending of information through the forms.

© MindsetPadel · Manuel Delgado Bertuchi · info@mindsetpadel.com